FAQs

We have free expedited delivery to Canada and USA. You will receive your item within 2-3 business days. We ship to EUR, Austrailia and GCC countries.

At Excel Exhaust System, we prioritize fast and efficient delivery. Orders placed by 4:00 PM Eastern Standard Time will be shipped on the same business day. For customers within Ontario and Quebec, your order will be delivered by the next business day. For orders shipped to the USA, delivery will take 2 business days, and for the rest of Canada, delivery is typically completed within 2-4 business days. We ensure that your products reach you as quickly as possible with reliable shipping options.

Yes, we have a large inventory of stock available. You can find a wide range of products ready for immediate shipment.

We sell for cheaper prices to be competitive and to help our customers save money, but rest assured, lower prices do not mean compromised quality.

A catalytic converter is essential for reducing harmful emissions produced by your vehicle's engine. It helps convert toxic gases like carbon monoxide, hydrocarbons, and nitrogen oxides into less harmful substances, such as carbon dioxide and water vapor. This not only helps protect the environment but also ensures that your vehicle complies with emission standards.

Signs of a failing catalytic converter include poor engine performance, such as sluggish acceleration, reduced fuel efficiency, and stalling. You may also notice a sulfur or rotten egg smell, indicating the breakdown of sulfur compounds. Additionally, the "Check Engine" light may illuminate, and you might experience rough idling or unusual exhaust noises. If left untreated, a failing catalytic converter can cause engine damage and increased emissions. If you notice these symptoms, it’s important to have your catalytic converter inspected and replaced by a professional.

A catalytic converter plays a crucial role in protecting the environment by reducing harmful emissions produced by your vehicle. It converts toxic gases such as carbon monoxide, nitrogen oxides, and hydrocarbons into less harmful substances like carbon dioxide and water vapor. By doing so, it helps reduce air pollution, ensuring compliance with emission standards and promoting cleaner air quality.

In most cases, a catalytic converter cannot be repaired and needs to be replaced if it is damaged or malfunctioning. This is because the internal components, like the catalyst, are highly sensitive and can degrade over time. Repairing a catalytic converter may not restore its full function, and replacement ensures optimal performance, compliance with emissions standards, and improved engine efficiency. It's always best to consult a professional mechanic for an accurate diagnosis.

A catalytic converter does not directly improve fuel efficiency, but it can have an indirect effect. By ensuring proper engine performance and reducing exhaust backpressure, it helps the engine run more efficiently. This can potentially lead to better fuel economy. However, a failing catalytic converter may cause reduced fuel efficiency, so maintaining a healthy one is important for optimal vehicle performance.

At Excel Exhaust, we stand behind the quality of our products with a 12-month warranty. This warranty ensures that all of our exhaust parts meet the highest standards of durability and performance. If you experience any issues within this period, we are committed to providing support to resolve the problem, giving you peace of mind with your purchase. For further details, feel free to reach out to our customer service team.

Excel Exhaust accepts authorized returns within 30 calendar days from the date of delivery. To be eligible for a return, items must be in their complete and original packaging, in original condition, and not disassembled, mounted, or damaged due to incorrect installation. Please note that a 15% restocking fee applies to all returns not resulting from our error. Additionally, we are not responsible for installation errors or any associated costs, such as labor, towing, or rental car expenses. For more details, please refer to our Return Policy.